Summary:
The server establishes a welcoming atmosphere from the minute they first greet guests at their table. The server delivers food and carries service trays while demonstrating exemplary guest service skills. This position requires individuals with the ability to be service-minded and committed to providing outstanding guest satisfaction.
Essential Functions:
- Greet guests immediately as they arrive at their tables
- Maintain a watch for underage patrons by checking the identification of customers to ensure they meet alcohol age legal requirements
- Carry service tray in order to deliver and serve food and beverages to table
- Work with bartenders in order to process drinks orders
- Work with kitchen staff to coordinate and collect orders efficiently
- Complete all bussing attendant duties when required
- Maintain positive attitude in high-stress situations
- Go the extra mile and follow through to ensure guest satisfaction
- Must be able to work with diverse populations in a supportive and positive manner
- Diplomatically handle guest complaints – always be polite and maintain a professional manner
- May be required to train other employees, educating them on menu items and other aspects of the role
- The server will work at banquets and special functions – serving and keeping food & beverage areas stocked
- The server will be required to prepare banquet facilities by setting up and breaking down chairs, tables, buffets, centerpieces
- May be required to set up china, glassware and place settings
- Must be flexible and willing to work a varied schedule
- Know and abide by all state liquor laws
- Other duties as assigned
- Know and comply with all company policies and procedures regarding safety, security, emergencies, and energy
- Report to work on time and in complete uniform
- Other duties as assigned
Status and Scope:
- Reports to the Catering Manager
- Position requires a strong customer service focus, strong communication skills, and a positive attitude
- Must be able to work efficiently – prepared to help wherever needed
- Must have the ability to lift food trays
Apply online at:
Enter Key Word: Banquet Server and Location: Overland Park, KS