Overland Park Convention Center

2024 Annual Report

OVERLAND PARK CONVENTION CENTER

2024 IN REVIEW

Brand Refresh

Updated logo and branding elements, reflecting the center’s evolution and future vision.

Executive Chef David Ruiz

Introducing award-winning Chef David Ruiz, bringing bold innovation and sustainability to our culinary program.

LANDSCAPE TRANSFORMATION

Completion of a multi-phase landscape and lighting project, enhancing guest experience, safety, and sustainability.

Record-breaking revenue

2024 marked the highest gross revenue in the convention center’s 23 year history — a milestone year for business growth and performance.

“It’s with immense pride that I reflect on the remarkable strides we made in 2024. We not only reached our highest grossing revenue in the convention center’s history, but more importantly achieved our highest customer satisfaction scores aT THE SAME TIME.

We continued to elevate the guest experience with the addition of James Beard competition-winning Executive Chef David Ruiz, whose culinary leadership is reshaping our food and beverage program with a fusion of creativity inspired by natural and sustainable products. We also completed a multi-phase landscape and lighting transformation, bringing beauty, safety, and intention to every inch of our exterior spaces.

In addition, we proudly added to our growing list of awards and industry recognitions — including national and regional honors for excellence in service, hospitality, and culinary innovation.

These accomplishments are a direct reflection of our team’s experience, passion, and unyielding commitment to just say “yes”. I am grateful for every employee who played a role in this extraordinary year, and for our clients, partners, community, and the CITY OF OVERLAND PARK who continue to place their trust in us.

As we look ahead, we do so with energy and purpose to remain an industry leader in service, innovation, and client satisfaction.”

– Brett C. Mitchell, General Manager

2024

Client Feedback

Notes from clients

What can we say? We love our clients and they seem to love us back! See what they have to say about their events with us in 2024.
Banquets & Galas

The professionalism, poise and care the OPCC displayed during our extremely tight planning timeline was second to none. Communication during planning is key and they knocked it out of the park. I can’t say enough great things about this team. Thanks again!

Ball's Food Employee Celebration

Consumer & Trade Shows
Convention

We utilize this facility on an annual basis and plan on many more years. There is no place in this area that can compete.

International Lineman's Rodeo & Expo

Consumer & Trade Shows

Love being a guest at your facility and your staff are some of the hardest working and most welcoming folks. Looking forward to seeing them all again soon.

Just Between Friends

Meetings & Conferences

I enjoy working with the team at the Overland Park Convention Center. It’s great to see everyone each time and even more great to work with the same people. When you have history and employee longevity, that makes everything so much easier.

KC Cyber Security

Banquets & Galas

Thank you to all staff for helping to make our event successful!

Kansas City Regional Association of Realtors

Wedding

I was impressed with how staff made themselves readily available before and during our reception. It took so much of the stress off the logistical side of things and truly allowed us to focus and enjoy our son’s wedding day.

Hacking Wedding

Meetings & Conferences

If I could duplicate this venue for all of my events, I would without hesitation.

Kansas Chapter of American College of Cardiology

Consumer & Trade Shows

For the past 11 years it has been my pleasure to work with the professional staff at OPCC. They always make me feel like family when we are there and help to make our boat show a success and a high class experience.

Overland Park Boat Show

Meetings & Conferences

You guys are the best!! Looking forward to next year.

Pharmaceutical Technical Exchange Association

Meetings & Conferences

We love working with your team. It is such a smooth process and we always feel confident that things are going to go super well!

Moxi Events

Dance & Cheer Competitions

Thanks for a great event as usual everyone!

Talent on Parade

Banquets & Galas

We really enjoy our partnership with OPCC!

Wayside Waifs

Consumer & Trade Shows

I thought the food this year was wonderful. I had the turkey wrap, best ever. I hear several comments that the food was great this year from several of our members.

Apartment Association of Kansas City

Banquets & Galas

The whole OPCC staff is flexible and aims to please. THANK YOU!

Catholic Charities Foundation

SURVEY SCORES

In 2024, our staff achieved our highest overall survey score to date — an impressive 4.79 out of 5. This score reflects the consistent dedication of our team to deliver exceptional service across every event. Our post-event surveys, distributed to all clients, measure a variety of key performance areas to ensure we not only meet but exceed expectations. These results help us create more meaningful experiences and raise the bar for every event we host.

2024

Signature Events

NAKA-KON ANIME CONVENTION

Every year, voice actors, musicians, cosplayers, artists, designers and industry experts come to the convention center to catch performances, join in cosplay competitions, and learn about working in the anime, manga, and music industries.

In 2024, Naka-Kon generated 2,029 total room nights, contributing an economic impact of $2,138,812 to the local community.

INTERNATIONAL LINEMAN’S RODEO & EXPO

The International Lineman’s Rodeo Convention and Trade Show brings the world’s top linemen together to compete in skill-based events. With over 200 teams and 300 apprentices, this event continues to grow in size and impact.

In 2024, the rodeo generated 7,177 total room nights, contributing an economic impact of $3,315,670 to the local community.

Catholic Charities Foundation of Northeast Kansas – Snow Ball Gala

The 50th Annual Snow Ball returned to the Overland Park Convention Center in 2024 for a milestone celebration of hope, generosity, and community impact. One of the largest philanthropic galas in the Kansas City region, this elegant evening raises critical funds for Catholic Charities’ programs supporting local families in need — including food assistance, housing, and healthcare access.

In 2024, the Snow Ball Gala generated 70 peak rooms and contributed an economic impact of $410,660 to the local community, continuing its legacy as one of the region’s most inspiring and impactful events.

MARKETPLACE EVENTS: Holiday boutique

The Holiday Boutique, hosted by Marketplace Events, is a four-day shopping extravaganza where attendees find unique holiday décor, apparel, gifts, and treats. This annual favorite draws thousands of shoppers eager to explore festive offerings.

In 2024, the Holiday Boutique generated 164 total room nights, contributing an economic impact of $2,597,456 to the local community, making it a seasonal highlight for the Kansas City Metro.

Associated Wholesale Grocers

Associated Wholesale Grocers (AWG), the nation’s largest cooperative food wholesaler, serves over 1,100 member companies and 3,400 locations across 33 states. Their annual trade show brings together industry leaders, vendors, and retailers to showcase the latest in grocery innovation.

In 2024, the AWG trade show generated 1,005 total room nights, contributing an economic impact of $993,750 to the local community, reinforcing its importance to both OPCC and the region.

2024 ACTUALS

  • Number of Events

  • Attendance

  • Total Revenue

  • Total Expense

  • Total Income

  • 190

  • 302,317

  • $14,489,589

  • ($13,375,304)

  • $1,114,285

Economic Impact

Month

  • January

  • February

  • March

  • April

  • May

  • June

  • July

  • August

  • September

  • October

  • November

  • December

  • TOTAL

Total Event Impact

  • $2,772,835

  • $3,585,744

  • $4,728,151

  • $2,493,818

  • $4,110,372

  • $1,069,750

  • $1,917,043

  • $2,232,094

  • $3,823,118

  • $5,919,978

  • $5,438,855

  • $2,646,266

  • $40,738,025

2024 HIGHLIGHTS

BRAND REFRESH

In 2024, Overland Park Convention Center launched a bold new brand identity — one that mirrors our evolution and our vision for the future. From visual clarity to user-first design, this refresh positions OPCC as a modern leader in the event and hospitality industry.

NEW LOGO & IDENTITY

Our updated logo was designed to represent who we are today — a forward-thinking, nationally recognized convention center — while maintaining roots in trust, clarity, and professionalism.

With cleaner lines, simplified structure, and versatile formats for digital, signage, and print, this refreshed identity strengthens brand consistency across all platforms and applications.

EVOLVED COLOR PALETTE

Our new color palette reflects the tone of the modern OPCC: calm, confident, and forward-looking. Carefully selected for visual balance, accessibility, and versatility, each color works seamlessly across digital platforms and printed materials.

We also prioritized accessibility, ensuring strong contrast and readability for all users — including those with visual impairments. This thoughtful approach helps us create materials that are inclusive, easy to read, and consistent across every guest touchpoint.

Typography refinement

Typography plays a vital role in both brand perception and user experience. Butler Light and Medium offer a classic, editorial look for headlines, while Proxima Nova provides clean, modern readability for all digital and print body content.

Our font choices improve hierarchy, accessibility, and cross-platform consistency — creating a seamless experience whether someone is browsing our website, reading signage, or flipping through a program.

VIRTUAL TOUR VIDEO

In 2023, we promised a new era in venue exploration — and in 2024, we delivered. OPCC launched a reimagined virtual tour video series, combining visuals with storytelling that captures the full scale and flexibility of our event spaces.

These videos offer planners and attendees an immersive, dynamic look inside our facility — reflecting our bold new identity and reinforcing our commitment to delivering exceptional event experiences across every touchpoint.

This rebranded series provides a first-hand, virtual experience for those planning meetings, trade shows, banquets, and consumer events — from anywhere in the world.

2024 HIGHLIGHTS

Executive Chef David Ruiz

WELCOME EXECUTIVE CHEF DAVID RUIZ

In 2024, Overland Park Convention Center proudly welcomed Executive Chef David Ruiz, a nationally recognized culinary leader with over 20 years of experience. Chef Ruiz has earned multiple prestigious awards, including:

  • Fine Dining Chef of the Year (2024) – International Produce Association
  • Blended Burger Contest Winner (2018) – James Beard Foundation
  • Food Network Champion (2022)It’s CompliPlated

With a passion for innovation, sustainability, and fresh, locally sourced ingredients, Chef Ruiz is redefining OPCC’s culinary experience.

Learn More

CULINARY INNOVATIONS

Chef Ruiz has introduced a series of transformative initiatives at OPCC, elevating our culinary offerings and reinforcing our commitment to sustainability:

  • New Menu Selections: Crafting innovative dishes that blend classic flavors with modern techniques, Chef Ruiz emphasizes the use of fresh, locally sourced ingredients.

  • Sustainability Efforts: Under his leadership, OPCC has expanded waste reduction programs, including composting food scraps and donating surplus meals to local organizations, aligning with our dedication to environmental responsibility.

FOOD & BEVERAGE MENU

SUSTAINABILITY Program

“CHEF RUIZ has brought incredible creativity and passion to our culinary team. His innovative approach and dedication to sustainability have elevated our in-house offerings, providing guests with an exceptional dining experience that sets OPCC apart. His influence can already be seen in our new partnerships, menu enhancements, and continued focus on responsible sourcing.”

Jessica Corona, Director of Food & Beverage

FOOD & BEVERAGE DIVERSION REPORT

Month

  • January

  • February

  • March

  • April

  • May

  • June

  • July

  • August

  • September

  • October

  • November

  • December

  • TOTAL

Total Landfill Diversion (lbs)

  • 8,015

  • 8,671

  • 9,312.5

  • 8,232.5

  • 8,027.5

  • 4,742.5

  • 4,275

  • 5,570

  • 8,675

  • 8,475.5

  • 5,357.5

  • 4,559

  • 83,913

“At OPCC, I believe every dish is an opportunity to make a difference — for our guests, our team, and the planet. From forging partnerships with local farmers to reducing food waste through community recovery programs, we’re proving that large-scale hospitality can be both exceptional and responsible. My goal is to lead a kitchen that prioritizes health, sustainability, and education — not just for those we serve, but for the people who make it all happen behind the scenes.”

David Ruiz, Executive Chef

2024 HIGHLIGHTS

LANDSCAPE & EXTERIOR LIGHTING TRANSFORMATION

ELEVATING FIRST IMPRESSIONS

From the moment guests arrive, they’re now greeted by thoughtful, layered plantings and elegant hardscapes that complement the architecture and elevate curb appeal.

  • Completed hardscape and drainage improvements along College Blvd. and Icon Tower
  • New limestone ledgerock walls and screening hedges at the Woodson Street parking lot
  • ADA-conscious transitions and updated paver systems for improved accessibility
  • Strategic exterior lighting for improved guest safety and nighttime aesthetics

PLANTING WITH PURPOSE

The updated landscaping isn’t just beautiful — it’s intentional, adaptive, and sustainable. More than 100 new plantings were chosen for seasonal interest, native resilience, and pollinator support, including:

  • Northwind Switch Grass for structure and movement
  • Wild Ginger & Blue Zinger Sedge for shaded ground cover
  • Little Lime Hydrangeas & Candy Corn Spirea for vibrant color throughout the seasons
  • Buffalo Juniper & Densiformis Yew for evergreen texture and winter interest

Each area — including the Icon Tower entrance, loading dock, chiller wall, utility yard, and parking lot buffer zones — was redesigned with aesthetics and sustainability in mind.

COMPLIANCE & SUSTAINABILITY HIGHLIGHTS

  • Native and adaptive plants selected for low water use
  • Improved site drainage to reduce runoff and erosion
  • Energy-efficient lighting upgrades
  • Enhanced visual screening and safety around service zones
  • Designed in accordance with city ordinances and accessibility standards

“This project was about more than just plants and pavers — it was about delivering on a long-term vision to create a more welcoming, beautiful, and sustainable environment for our guests, clients, and staff. Every element, from lighting to landscaping, was intentionally designed to enhance the overall experience while supporting long-term maintenance, accessibility, and environmental responsibility.”

George Middleton – Director of Operations

2024

Charitable Giving

31,531 Toys collected for Toys for Tots

The Overland Park Convention Center is home to the biggest Toys for Tots donation location in Kansas City. Every year, staff members from various departments such as security, event services, operations, and marketing come together to make this happen.

In 2024, the Overland Park Convention Center collected over 31,500 toys for Marine Corps League Toys for Tots–our biggest year yet.

GOLFING FOR A CAUSE WITH HOPEKIDS

In August 2024, Overland Park Convention Center staff participated in the HopeKids Golf Classic Tournament at Nicklaus Golf Club at Lionsgate, supporting children with life-threatening illnesses.

As a HopeKids state board member, Britaney Wehrmeister helped run the event, while additional OPCC team members Justin Johnson, Scott Riesterer, Ashley Flagler, and Barb Silin played as a foursome to support the cause. HopeKids Kansas City provides events and resources for children and their families, offering support and encouragement. OPCC is proud to partner with this incredible organization. Learn more about HopeKids Kansas City.

All charitable giving

  • Alzheimer’s Foundation of America

  • American Heart Association

  • Arts & Recreation Foundation of Overland Park

  • Blue Valley Education Foundation

  • BioKansas

  • Boys & Girls Club of Greater Kansas City

  • Christian Okoye Foundation

  • Curing Stomach Cancer

  • HopeKids Kansas City, Inc.

  • Johnson County Community College Culinary School

  • Marine Corps (Toys for Tots)

  • Midwest Auto Care Alliance

  • United Way

  • World Parkinson Day

2024

Industry Accomplishments

NORTH AMERICA’S TOP 25 CENTERS OF EXCELLENCE

For the sixth consecutive year, the Overland Park Convention Center was named one of North America’s best convention centers for trade shows and events. Small, medium and large convention centers throughout North America were considered and evaluated using an objective algorithm and rigorous grading scale.

In 2019, EXHIBITOR announced an initiative to identify and recognize North America’s best convention centers for trade shows and events. The recognition considers criteria categorized into five primary areas: Facility & Functionality, Location & Accommodations, Service & Execution, Expansions & Upgrades, and Awards & Industry Participation.

FINE DINING CHEF OF THE YEAR

In 2024, Executive Chef David Ruiz was honored with the Fine Dining Award at the International Fresh Produce Association’s Produce Excellence in Foodservice Awards. This prestigious accolade recognizes Chef Ruiz’s exceptional creativity and excellence in incorporating fresh produce into his culinary creations, underscoring his commitment to innovation and quality in fine dining.

BEST MEETING & CONFERENCE FACILITY

Highlighting the best Kansas City and the surrounding region has to offer, Ingram’s Magazine Best of Business awards lets readers vote on their favorite businesses, services, products and more.

For the last 23 years, the Overland Park Convention Center has been named Best Meeting & Conference Facility.

All Industry Accomplishments

  • Fine Dining Chef of the Year, International Produce Association – David Ruiz

  • Top 25 Centers of Excellence, EXHIBITOR Magazine

  • Prime Site & Top Destination Award, Facilities & Destinations Magazine

  • Emerging Leaders Graduate, Aramark – Luis Izurieta

  • Best Meeting & Conference Facility, Ingram’s Magazine

  • GBAC STAR Facility Accreditation, ISSA

  • Friend of Johnson County Extension Gardeners Award, K-State Research and Extension

2024

Partners & Sponsors

OUR PARTNERS

OUR SPONSORS

2025

What's on the horizon?

2025 Outlook

  • Installation of new exterior signage, reflecting OPCC’s refreshed brand identity
  • Major A/V technology upgrades to enhance production quality and hybrid capabilities
  • Focus on affordability for events of all sizes — especially small meetings and banquets
  • Enhancements in safety and security, reaffirming our commitment to attendee well-being
  • Continued dedication to culinary sustainability and food recovery partnerships

 

“As we look ahead to 2025, we’re continuing to build on the momentum from another record-setting year. With strong bookings already in place and exciting capital improvements underway, we’re well-positioned to keep raising the bar for excellence in every aspect of our operation.”

– Scott Riesterer, CMP – Director of Finance